Support

Doorkeeper Guides

• Scanning Doorkeeper tickets
• Flow of a Doorkeeper event
• Preparing to check-in guests at your event
• View your PayPal account status

FAQ

• How do I create a prepaid event?
• How can I refund prepaid tickets?
• What are custom event invitations?
• Why is my Exported CSV file garbled?
• What are updates for an event?
• What are custom event notifications?

Other

For any other issues, questions, feedback, inqueries, do not hesitate to contact us.