Thursday, October 13, 2016

Previously, Doorkeeper allowed you to update the price of a ticket type, including changing it from payment at the door to requiring prepayment, even after participants had registered using it. This is a behaviour we've never fully supported, so it resulted in some weird edge cases for participants.

To avoid any issues going forward, once you've created a ticket type, the payment details can no longer be changed. You're still free to edit everything else about it, including its description, and when registration for it closes. You can also still create new ticket types, and delete any ticket types that don't have registrations, so we don't think this should affect normal operation for organisers.

As part of this update, we've also added an overview of your ticket types to your event dashboard, allowing you to see the status at a glance.

En ticket type update

As always, we love to hear any suggestions how we can improve things for you. Drop us a line or leave a comment with anything you think we can do to make things better for you.

A change to editing ticket types
From free to paid: a status update on Doorkeeper
A change in how Doorkeeper is priced
Why we’re charging our event organisers
A fresh look for Doorkeeper's community management interface
Archive Custom Registration Questions
Introducing owners for communities
An update to Doorkeeper's API
Easier prepayment for participants and organisers
Launching Doorkeeper's redesigned event page
Search for events on Doorkeeper
Collect event fees even more easily - announcing the private Stripe beta
Introducing a smoother registration flow for your events
Short code on tickets now six digits
A new feature you’ll never use
Promotional codes for your event!
Enjoy our emails on desktop and mobile!
Send messages to your community about anything, not just events
Customize community and event registration with checkbox questions
In Tokyo? Celebrate 10,000 events on Doorkeeper with our first Doorkeeper Users Meetup
Attendees can now choose whether to be publicly listed
Change to Prepaid Event Refunds
System Maintenance Announcement for Monday, Feb 17th 10am - 11am JST
System Maintenance Announcement for Thursday, Jan 23rd 10am - 11am JST
See all activity in one place
Find new events and communities
Change to viewing of unpublished events
We’ve established Doorkeeper Inc!
Easily see all your events from your calendar
All your Doorkeeper events in one place
Increase in the time a participant has to complete prepayment
System Maintenance Announcement for Saturday, May 25th 11pm - 12pm JST
Announcing the new Doorkeeper event page
Register for Doorkeeper events using Twitter, GitHub, or LinkedIn!
Easier Exporting of Tickets
Announcing Markdown Support
System Maintenance Announcement for Sunday, August 12th 1am - 2am JST
Unified Messaging to your Members and Attendees
An apology for an issue affecting the purchase of tickets for Sapporo Ruby Kaigi 2012
New in Doorkeeper: Ticket Types!
Add an Image to Your Event
Easier Reminders for your Event
Event registration form customization and email notifications
Renewal Doorkeeper app for iPhone
New International Domain
New Event Dashboard and Updates for Events
Members are now deleteable
Ticket emails with embedded QR codes
Event publishing and Facebook integration
Redesign for the public event pages
Several small improvements
Simpler, cheaper pricing
New improved Doorkeeper widget
Google +1 button for your events
iPhone friendly event page
New Design for Doorkeeper
Introducing Ticket Short Codes
Change in Billing Model
Doorkeeper for iPhone